Privacy Policy – Consumer Attorney Network

Introduction

At Consumer Attorney Network (“CANet,” “we,” “us,” or “our”), we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Personal Identification Information:

Full name and contact information
Social Security number (for attorney matching purposes)
Date of birth
Employment information
Financial account information

Financial Information:

Credit card and debt information
Account statements and balances
Banking information
Credit reports (with your authorization)
Income and expense information

Communication Records:

Email correspondence
Phone call recordings
Chat messages
Website form submissions

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and device information
Browser type and settings
Website usage patterns
Cookies and similar tracking technologies
Referral source information

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery:

Matching you with appropriate attorneys
Evaluating your case eligibility
Facilitating communication with attorneys
Processing your requests and inquiries

Operational Purposes:

Improving our services
Analyzing usage patterns
Maintaining security
Preventing fraud
Complying with legal obligations

Communication:

Sending service updates
Providing educational resources
Responding to your inquiries
Sending important notices

Information Sharing and Disclosure

We share your information with:

Network Attorneys:

Only with vetted attorneys in our network
Limited to information necessary for case evaluation
Subject to attorney-client privilege protections

Service Providers:

Technology providers
Security services
Analytics providers
Payment processors

Legal Requirements:

Court orders
Legal process
Regulatory requirements
Law enforcement requests

Data Security

We implement industry-standard security measures:

Technical Safeguards:

256-bit encryption
Secure Socket Layer (SSL) technology
Firewalls and intrusion detection
Regular security assessments

Administrative Controls:

Employee access limitations
Security training programs
Data handling procedures
Incident response plans

Physical Security:

Secure data centers
Access control systems
Environmental safeguards
Backup systems

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